Deliveries to UK and Ireland
We offer FREE standard delivery on all orders to UK and Ireland. Please allow 2 to 3 working days for UK delivery* and up to 5 working days for Ireland delivery.*
UK next day delivery costs £10. Please note that your order must be placed before 2pm.
Please note, due to the UK recently leaving the European Union and the ongoing Covid-19 pandemic, we are currently experiencing slight delays in delivery to certain territories. Our team are working around the clock to ensure you still receive your orders as soon as possible so please bear with us during this time. Please feel free to contact our customer service team on firstname.lastname@example.org should you have any concerns.
Deliveries to Europe and USA
Delivery costs £10 for orders under under £75. We offer FREE delivery on all orders over £75. Please allow up to 5 working days for EU delivery and 3 to 5 working days for US delivery*.
Please note, due to the UK recently leaving the European Union and the ongoing Covid-19 pandemic, we are currently experiencing slight delays in delivery to certain territories. Our team are working around the clock to ensure you still receive your orders as soon as possible so please bear with us during this time.
We are working hard to ensure our European customers do not encounter any additional charges due to tax and customs duties upon delivery, however on the odd occasion this might not be the case. If you are a European customer who has been wrongfully charged tax and customs duties on your Ania Haie order, please contact our customer service team on email@example.com who will arrange a refund.
Deliveries to Canada
Delivery costs £15 for orders under £150. We offer FREE delivery on orders over £150. Please allow 3 to 5 working days for delivery*.
Deliveries to the Rest of the World
Unfortunately, we do not offer delivery to the rest of the world. For any queries, please contact our customer services team at firstname.lastname@example.org
* Working days are Monday to Friday and exclude all bank holidays or public holidays. Some remote areas may take longer and we cannot be held responsible for delays due to strike action etc. Please note that the VAT will be calculated based upon the final shipping destination. For security purposes, all our Ania Haie deliveries require a signature.
International Customs and Tax Charges
Please note that international orders shipped outside of the UK may incur customs and tax charges upon delivery. Please be aware that we do not cover these charges and you, the customer, are responsible for paying any of these import charges. Customs and tax charges differ for each country so we advise contacting your local customs office to enquire about any possible fees before placing your order with us.
Still Have a Question?
Please email our Customer Service team Monday to Friday, between 9:00am and 5:00pm GMT at email@example.com.